Quality Assurance

Product Audits – Independent QA resources validate the quality of each defined project work product against DRC/client standards. Results in a Report of Audit.

Frequency – Throughout the project’s lifecycle, per the project’s QAP

Participants – DRC QA; DRC PM & Project Team; Report of Audit sent to DRC Senior Management

Process Audits – Same QA resources validate the project is adhering to DRC/client policies, processes, and documented procedures. Results in a Report of Audit.

Frequency – Monthly

Participants – DRC QA; DRC PM & Project Team; DRC SEPG; Report of Audit sent to DRC Senior Management

Formal Peer Reviews – Conducted throughout life cycle to ensure project staff are building the correct products. Defects documented/tracked in processMax.

Frequency – Throughout the project’s lifecycle, per the project’s deliverable schedule and WBS

Participants – DRC PM & Project Team; Results are reviewed by DRC QA

Project Management Reviews (PMRs) – Formally review all project metrics captured/monitored on DRC projects to gain financial and technical performance visibility; take corrective action as required.

Frequency – Monthly

Participants – DRC PM & Project Team; DRC Management

Senior Management Reviews (SMRs) – An extension of PMRs, SMRs are employed to formally review all project performance metrics with an extended group of cross-enterprise representatives and top DRC management to gain financial and technical performance visibility; take corrective action as required.

Frequency – Quarterly

Participants – DRC PM; DRC Senior Management; DRC Contracts Manager, Accounting, QA, and EPG; Subcontractor Senior Management (if applicable)

QA Audits of CM – Ensure EAGLE CM program complies with the requirements specified in the SDP and CM Plan, an independent audit of CM processes, procedures, and products will be performed as described in the QAP.

Frequency – Milestone Driven, per the project’s QAP

Participants – DRC QA; DRC PM; DRC Project CM Manager

Independent QA of QA – External review by independent expert from outside DRC of our Corporate QA capability to ensure DRC’s Independent QA organization is employing industry best practice and adhering to our corporate QA processes and procedures.

Frequency – Semi-annually

Participants – DRC QA; 3rd Party QA Consultant; DRC Director, Quality & Process Improvement (QPI); Report of Audit sent to DRC Senior Management

Organizational Programs Reviews – DRC’s Organizational QA Manager performs a periodic review of all DRC Organizational Programs’ activities to ensure that they continue to adhere to DRC policy and documented procedures.

Frequency – Quarterly

Participants – DRC Org. QA Mgr; DRC EPG; DRC Org. Training Group; Org. CM Mgr; DRC Dir. of QPI

Quarterly Operations Reviews (QORs) – Review financial/technical performance with DRC Group level and Executive management; take corrective action.

Frequency – Quarterly

Participants – DRC Senior Management (up to CEO)